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Shipping & Returns

SHIPPING You can choose from USPS Priority Mail and UPS at checkout. The UPS price quoted is insured for up to $100. Insurance above $100 is an additional fee. WE ARE NOT RESPONSIBLE FOR REPLACEMENT IF THE ORDER IS NOT INSURED. Please contact us immediately if a package is damaged when received. Keep the original packaging for inspection by the shipping company. RETURNS Personalized items cannot be returned. Please verify what you have entered in the personalization box for EACH item. Personalization will be embroidered as entered. Vestments, including chausables, dalmatics, albs, and stoles, cannot be returned, according to industry standards. PictureWeave items cannot be returned or canceled. No returns can be made without authorization. Please contact us immediately if there is problem with your order. Only unworn apparel can be returned. Returns must be received by us within 14 days of receipt and must be in mint condition. Items must be returned as you received them. They must be folded and bagged. Items that are not resellable will not be accepted as returns. Returns must be made in secure packaging. Shipping is not refunded and buyer is responsible for return shipping. International orders cannot be returned. If you are unsure about sizes, please contact us for more information. IMPORTANT NOTE TO OUR INTERNATIONAL CUSTOMERS: Customers are responsible for any duty charges which may accrue to any shipments. Monmouth Embroidery LLC will not be responsible for lost packages shipped internationally. International orders cannot be returned.

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